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Certificate II in Retail Services

Course summary

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

Entry Requirements

There are no limitations to entry based on age, gender, physical ability, social or educational background.

Career Prospects

Certificate II in retail services will provide the student with the training needed to work within the retail environment in a variety of roles such as:

Resources Required


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